What is Ocean
Cargo as a primary conveyance?
Ocean cargo means that the shipment will be traveling by ship
during the main part of the voyage.
do I list if my cargo is going by a combination of transportation
modes, e.g., truck to the rail yard, rail to the port, by ship
overseas and then truck again to the final destination?
You should pick the primary conveyance used to move the cargo
over the ocean. On international shipments, this is usually
air or ocean (by ship) cargo. The primary conveyance is the
main mode of transportation to get the cargo from point of origin
to point of destination.
What if my shipment
does not originate or terminate in the U.S.?
At this time, we are only providing insurance quotes on shipments
either (1) to or from the U.S. or (2) from the U.S. to the U.S.
What is a "barge"
and what if my shipment travels by barge?
A barge is a flat-bottomed vessel mainly used on rivers and
canals. Most do not operate under their own power and require
a tugboat to propel it. At this time, shipments by barge as
a primary conveyance (the main method of travel for your cargo)
are not permitted.
What if I am unsure
if my cargo is one of the items you list as merchandise that
cannot be insured?
You may contact us with your question. Telephone us toll-free in the
U.S. at: 1-888-286-5647 or via e-mail.
What if I am unsure
at this point the exact number of shipping units that will eventually
You may leave this blank for now to get a quote, but in order
to actually bind coverage and issue an insurance policy, you
will need this information.
What is a "Full"
or "Less-than-Full" container load?
A Full Container Load (FCL) means that your goods are the only
cargo being shipped inside that shipping container. A Less-Than-Full
Container Load (LCL) means that your cargo is being shipped
along with other shipper's goods inside the same shipping container.
On the quote screen, consider LTL truckloads as "Less than Full"
and any shipment by aircraft as "Full" for the purposes of this
What is "professionally
This is cargo that has been packed by either the manufacturer
or a professional packing and shipping firm in accordance with
industry standards for that particular merchandise.
What are "bulk
A bulk shipment is merchandise that is shipped as loose cargo
that is loaded directly into a ship's or aircraft's hold or
on a flatbed truck/railcar. It is not inside of a metal shipping
container. Example: Bulk grains, liquids or oversized heavy
What is the "valuation"
or "sum insured?"
This is the amount of insurance for which the shipment is to
be insured. Example: $56,455.25.
1. For International Shipments, this should be equal to the
value of the commodity being shipped at: Invoice Cost plus Freight
Charges to Destination plus 10%.
2. For Domestic Shipments (from US/Canada to US/Canada), this
should be equal to the actual invoice cost to the insured party
together with any additional costs and charges (including the
commission of the Insured as a selling agent) that have been
incurred. Pre-sold goods are valued at the amount of the Insured's
selling invoice, including prepaid freight.
do I value my automobiles and motorcycles?
Used autos and motorcycles are valued at Kelley Blue Book Retail
Value, plus freight charges. The Kelley Blue Book Retail Value
can be obtained from their website at www.kbb.com.
New autos and motorcycles are valued at invoice cost plus freight
What if I need
to cancel the policy or make a change to the description, vessel
name, etc. on the policy after I have already printed it?
You need to contact us and we will cancel or revise your policy
as needed. All we will need is your policy certificate number.
Please note that the policy may not be cancelled after 6:00
p.m. Pacific Standard Time on the date of departure. You may
reach us toll-free in the U.S. at 1-888-286-5647 or via e-mail.
What is the "Refrigeration
It is special insurance coverage that applies to shipments that
require temperature control and are shipped in refrigerated
containers You may view the actual coverage terms by clicking
here on refrigeration.
Can I still pay
by check if my bank is outside of the U.S.?
No, we currently only accept checks drawn on U.S. checking accounts.
I pay by check, do I mail the check somewhere?
No, the debit transaction takes place electronically; no actual
paper check is required.
it safe to use my credit card?
Yes, purchasing through InsureCargo.com is safe. Every credit
card purchase you make is made over a VeriSign secure
server utilizing Secure Sockets Layer (
SSL), which is the industry standard and among the best
software available today for secure commerce transactions. It
encrypts all of your personal information including credit card
number, name, and address so that it cannot be read as the information
travels over the internet.